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Common situations: what to do

Start here if your drive is failing · Drive asks to be formatted, isn't detected, shows 0 bytes, clicks or is very slow: the most likely cause of each, and what to do first.

You see…Most likelyDo this
"Format the disk?" on a drive that worked yesterdayFile-system structures damaged (often after an unplug or reboot during writes)Cancel. First look → health check → copy files out (DiskSalvor Get your files).
Drive not detected at allCable, power, bridge, or electronicsDifferent cable and port, external power. Then the first look.
Detected, but shows 0 bytes or a tiny sizeBridge or firmware fault, or an empty card readerCheck the card; try another adapter. Don't initialize.
Copy freezes, Explorer "Not responding"Bad sectors; drive retryingStop. Health check, then a safe copy or a gentle file copy.
Clicking or beepingHeads or motorPower off. Recovery lab.
Files deleted by mistakeIndex entries marked unusedStop writing to the drive. Look for deleted files; on SSDs act at once.
Card says write-protectedCard locked itself, or the slide switchCheck the switch; otherwise copy and replace.
First sectors look randomEncryptionUnlock with its own software or the original enclosure.
Drive offline in Disk ManagementSignature clash or an earlier errorDon't Initialize. DiskSalvor can still read it.
Next →Windows pop-ups on a damaged drive: what to click

Free help for a failing drive

DiskSalvor is free, open-source data recovery for failing drives on Windows. It never writes to the drive, gets the easy files off first, goes back for the rest round by round, and explains what it's doing in plain English. No file limits, no paid edition, no account.

Start here if your drive is failing

How drives work

Reference